"The step-up in service levels has been nothing short of amazing"
“Having lived in Hong Kong for the past 10 years we’ve had the need to use a variety of local estate agents to manage our investment properties - and our own expectations – this all stopped when Dot at Piper Property Management was recommended to us.
The step-up in service levels has been nothing short of amazing. Her eye for detail in managing the property, her follow up when dealing with trades people, and her ability to attract and keep the right tenant has been first class.
Communication lines are always kept open via email correspondence, and monthly accounts are always tabled on-time and with full transparency. There are never any ‘hidden surprises’ at end of month. It sounds simple, but the seamless flow of rental income into bank account is assured, something you come to rely on when residing in another country.
We wanted someone we could trust with the largest asset in our life, and we found it. Dot looks after both the tenants’ needs and the needs of the property, treating it as one of her own. The timing of tenant inspections are precise and nothing too big or small is excluded from the review - leaving both tenants and owners on the same page.
The personal touch is delivered without asking, something severely lacking from the other ‘bigger’ agents on the High Street. Her word is her business, when things need to get done, they get done. Living so far away we needed this kind of assurance that our property was being looked after – in all respects.
I have no hesitation whatsoever in recommending Dot & Piper Property Management as your property manager.”
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The step-up in service levels has been nothing short of amazing. Her eye for detail in managing the property, her follow up when dealing with trades people, and her ability to attract and keep the right tenant has been first class.
Communication lines are always kept open via email correspondence, and monthly accounts are always tabled on-time and with full transparency. There are never any ‘hidden surprises’ at end of month. It sounds simple, but the seamless flow of rental income into bank account is assured, something you come to rely on when residing in another country.
We wanted someone we could trust with the largest asset in our life, and we found it. Dot looks after both the tenants’ needs and the needs of the property, treating it as one of her own. The timing of tenant inspections are precise and nothing too big or small is excluded from the review - leaving both tenants and owners on the same page.
The personal touch is delivered without asking, something severely lacking from the other ‘bigger’ agents on the High Street. Her word is her business, when things need to get done, they get done. Living so far away we needed this kind of assurance that our property was being looked after – in all respects.
I have no hesitation whatsoever in recommending Dot & Piper Property Management as your property manager.”
